Emotional Intelligence (EQ) for Professionals – Consider Different Points of Views – Manhattan, Seattle

To judge soundly, you must consider others’ points of view along with your own. To further develop your EQ, consider participating in the Emotional Intelligence (EQ) for Professionals offered by pdtraining in Manhattan, Seattle and other cites in the U.S. Emotional intelligence is defined as the quality of being aware of one’s own and other’s […]

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Emotional Intelligence (EQ) for Professionals – Consider Different Points of Views – Manhattan, Seattle


Etiquette To Follow When Providing Customer Service – Training in Manhattan, Baltimore

The appearance and mannerisms of a customer service representative reflects the quality of service and the brand. To build skills in providing outstanding customer service, consider joining the Customer Service Training Course delivered by pdtraining in Manhattan, Baltimore and other cities in the U.S. Customers expect to be helped by customer service personnel at a […]

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Etiquette To Follow When Providing Customer Service – Training in Manhattan, Baltimore


Customer Service Training Course in Miami – Practical Steps to Improve Customer Experience

Customers make buying decisions if somebody convinces them that the purchase will benefit them in an important way. To provide your customers an outstanding customer experience, participate in the Customer Service Training Course offered by pdtraining in Miami and other cities in the U.S. When a customer enters a store, their intent is to buy. […]

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Customer Service Training Course in Miami – Practical Steps to Improve Customer Experience


Top Tips on Tactfully Saying ‘No’: Assertiveness & Self Confidence Training – Manhattan, Chicago

Saying “no” without using negative words removes the sting from the refusal. To develop an assertive and confident personality, join the Assertiveness & Self Confidence Training Course in Manhattan, Chicago and other cities in the U.S. When a situation arises where there is a need to say “no”, most people either say “yes” or make […]

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Top Tips on Tactfully Saying ‘No’: Assertiveness & Self Confidence Training – Manhattan, Chicago