Top 10 Skills for Building Emotional Intelligence – USA

Emotional Intelligence can be the cause of success or failure in your job. TalentSmart tested emotional intelligence alongside 33 other important workplace skills, and found that emotional intelligence is the strongest predictor of performance responsible for 58% of job performance.[i]


They also found that 90% of top performers have high EQ and that they earn more – $29,000 more per year on an average – than people with a low degree of emotional intelligence.[i] The claim of Daniel Goleman that EQ is even more important than cognitive intelligence is now backed by research.[ii] Here are the top 10 skills for building emotional intelligence.



Practice Emotional Intelligence


Be aware of your changing emotions and spot the emotional mood and maturity of others



Be Assertive


Know when and how to be assertive without being rude or bossy



Use Correct Body Language


Reveal positivity and openness through your body language



Listen Actively


Listen with focus to understand better



Deliver Criticism Constructively


Use the feedback sandwich to criticise with care. Tailor your feedback according to personality type



Influence & Persuade


Know how to influence others by understanding their perspective and changing it



Inter-Cultural Communication


Understand other cultures and gain cultural self-awareness



Handle Difficult People


Use behavioral understanding, altering of perspective and coping techniques to handle difficult people and situations



Be a Leader


Manage your and others’ emotions and behaviour to be the leader



Become Resilient


Stay on top of life’s changes and challenges








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