Call Center Training


Professional Telephone Skills Training – Manhattan, Miami

Communicating over the phone requires a completely different set of communication skills because the people conversing cannot see each other. By using the Professional Telephone Skills Training Course delivered by pdtraining in Manhattan, Miami, you develop skills to handle professional calls masterfully. Even though many of us believe that our body language does not play […]

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Professional Telephone Skills Training – Manhattan, Miami


5 Qualities of Professional Telephone Voice – Skills Training in Miami, Orlando, Philadelphia

It is important to adopt a professional and helpful tone when communicating with clients over the phone. Develop expertise in communicating over the phone by participating in Professional Telephone Skills Training Course delivered by pdtraining in Miami, Orlando, Philadelphia and other cities. There are certain qualities in your voice that you will need to learn […]

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5 Qualities of Professional Telephone Voice – Skills Training in Miami, Orlando, Philadelphia