training classes in customer service

Managing Customer Service Training: Marketing Budget vs Customer Service Budget – Miami

Many corporations frequently spend massive amounts on branding, marketing and advertising campaigns, yet have a comparatively meager customer service budget. Use Managing Customer Service Training Course from pdtraining in Miami to gain new skills to manage customer service excellently. Often the minimalist customer service budget is a management approach based around implementing a self-service mode. […]

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Training in Customer Service: How to be Awesome – Orlando, Philadelphia

Have you ever gone into a store or restaurant and the customer service was so bad that you promised yourself never to go back? To provide excellent customer service, consider participating in Customer Service Training Course from pdtraining delivered in Orlando, Philadelphia and other cities. What was it about the customer service experience that was