Professional Telephone Skills Course: How to Deal with Angry Clients over the Phone – Manhattan

When we are faced with an angry person, most times we do not know how to handle the situation. To handle professional calls expertly, consider participating in Professional Telephone Skills Training Course from pdtraining delivered in Manhattan and other cities. Some of us either react to an angry person or try to escape. To understand […]

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Professional Telephone Skills Course: How to Deal with Angry Clients over the Phone – Manhattan


Develop Presentation Skills: Training in How to Speak in Public – Baltimore, Boston, Charlotte

Few of us have grown up speaking or presenting in front of others; and since most of us are highly self-critical, we don’t have the confidence required to deliver a professional presentation before a group of people. To master speaking in public, consider participating in Presentation Skills Training Course from pdtraining in Baltimore, Boston, Charlotte and […]

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Develop Presentation Skills: Training in How to Speak in Public – Baltimore, Boston, Charlotte


Training Course: Develop Emotional Intelligence for Building Strong Teams – Boston, Charlotte

Employees with high emotional intelligence can better manage their  emotions, communicate with others more effectively, manage change successfully, identify and resolve problems, and use humor to build rapport in difficult situations. Develop emotional intelligence by participating in Emotional Intelligence (EQ) for Professionals Training Course from pdtraining delivered in Boston, Charlotte and other U.S. cities. Emotional […]

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Training Course: Develop Emotional Intelligence for Building Strong Teams – Boston, Charlotte


Training Course in Atlanta: Creative Problem Solving Techniques

Creative problem solving provides you the ability to resolve current problems and identify future problems to prevent them. To develop your creative ability to solve problems, consider Creative Problem Solving Training Course delivered by pdtraining in Atlanta and other U.S. cities. Psychologists and business people alike have discovered that successful problem solvers use the same […]

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Training Course in Atlanta: Creative Problem Solving Techniques