For a customer service professional, a happy customer means job well done. If you want to become a skilled customer service professional, use Customer Service Training Course to gain new knowledge and skills in customer service. The course is available in Los Angeles, Manhattan, Seattle and other cities in the U.S. Customers expect to receive […]

Handling customers over the phone requires specific skills, including developing patience and telephone etiquette. If you want to improve your skills in customer service, consider participating in Customer Service Training Course offered by pdtraining in Dallas, Baltimore, Boston and other cities in the U.S. When a customer calls for service, s/he expects courteousness and early

Every company wants to retain their new customers and turn them into loyal customers. To enhance your skills in customer service, consider joining Customer Service Training Course delivered by pdtraining in Manhattan and other cities in the U.S. To build loyal customers, you need to identify factors that make your customers come back to you.